Warranties
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At Shawn Digital Shop, we are dedicated to providing premium executive office desks and ensuring customer satisfaction. This Warranty Policy outlines the terms and conditions of the warranties provided for products purchased through our store.
1. Warranty Coverage
We offer a standard 1-year limited warranty on most executive office desks, unless otherwise specified. This warranty covers manufacturing defects and issues arising from normal, intended use.
Note: Warranty coverage may vary depending on the specific product. Please refer to the individual product page for detailed warranty information.
2. Warranty Period
The warranty period begins on the date of purchase and remains valid for one (1) year.
3. Warranty Claims
To file a warranty claim, please follow these steps:
Contact Us: Email our support team at support@shawndigital.shop or call us at +1 253 261 1052.
Submit Details: Include your order number, product name, a clear description of the issue, and supporting photos or videos if applicable.
Return Authorization: If your claim meets the warranty terms, we will provide instructions for returning the item for inspection, repair, or replacement.
4. Exclusions
This warranty does not cover:
Damage resulting from misuse, improper assembly, accidents, or neglect
Normal wear and tear
Products modified or repaired without our authorization
Items purchased from unauthorized retailers or resellers
Cosmetic damage that does not affect the functionality of the product
5. Limitation of Liability
Our liability under this warranty is limited strictly to the repair or replacement of the defective product. Shawn Digital Shop is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
6. Contact Information
For any warranty-related questions or support, please contact us:
Shawn Digital Shop
Address: 11002 NE 23rd Cir, Vancouver WA 98684
Phone: +1 253 261 1052
Email: support@shawndigital.shop