At Shawn Digital Shop, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your executive office desk, please review our return and refund policy below.

1. Returns Eligibility

Items must be unused, in original condition, and in the original packaging.

Returns must be requested within 30 days of delivery.

Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

Certain items are not eligible for return, including:

Customized or made-to-order desks

Items marked as final sale

Damaged items due to misuse or improper assembly

3. Return Process

To initiate a return:

Contact us at support@shawndigital.shop with your order number and reason for return.

We will provide return instructions and, if applicable, a return shipping label.

Pack the item securely and ship it back to us.

Return Address:
11002 NE 23rd Cir, Vancouver WA 98684

4. Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).

We recommend using a trackable shipping service for your return.

5. Refunds

Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 5-7 business days.

Shipping charges (if any) are non-refundable.

6. Exchanges

We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us at support@shawndigital.shop.

7. Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery. Provide photos of the item and packaging so we can resolve the issue quickly.

8. Late or Missing Refunds

If you haven’t received your refund within the expected time:

First check your bank or credit card account.

Then contact your bank or payment provider, as processing times can vary.

If you’ve done this and still have not received your refund, please contact us at support@shawndigital.shop.

9. Contact Us

If you have questions about your return or refund, feel free to contact us:

Shawn Digital Shop
Address: 11002 NE 23rd Cir, Vancouver WA 98684
Phone: +1 253 261 1052
Email: support@shawndigital.shop